Nasty Cookie, a dessert brand that specializes in Jumbo NY inspired gourmet cookies with a crunchy, chunky and chewy texture, has a presence in Singapore with its first New-York gourmet cookie store that opened on October 12th, 2018. The brand offers various flavors of cookies, milkshakes, and fake fries at all outlets and online. In addition, they frequently release limited-time collections and collaborations on social media.
Locations
Bukit Merah
1 Harbourfront Walk, Vivocity #02/51 Closing at 21:30
Jurong East
3 Gateway Drive, #01-09 Westgate Closing at 21:30
What people say
Nasty Cookie is a chain of cookie shops that has taken the city of Singapore by storm. With their bold flavors and creative designs, they have quickly become a favorite among locals and tourists alike. However, with any highly popular brand, there are bound to be mixed opinions and reviews floating around online.
One of the most prominent features of Nasty Cookie's online presence is their Instagram page. With over 100k followers, they frequently post pictures of their latest cookie creations and engage with their customers through comments and stories. Many customers rave about the taste and quality of the cookies, often praising them for being freshly baked and full of flavor. However, there are also some negative comments regarding the price point, with some customers feeling that the cookies are too expensive for what they are.
On review websites such as TripAdvisor and Yelp, Nasty Cookie has received mostly positive reviews. Customers have given glowing reviews of their unique cookie flavors such as Nutella Sea Salt and Oreo Cheesecake, as well as the convenience of having multiple locations throughout the city. However, there have been some complaints about long wait times during peak hours and inconsistent quality across different locations.
One interesting aspect of Nasty Cookie's online presence is their response to negative reviews. They are quick to respond to complaints and offer solutions, such as offering a refund or a replacement cookie. This level of customer service has been appreciated by many customers who feel heard and valued by the brand.
In conclusion, Nasty Cookie has received mostly positive reviews online, with some negative comments about pricing and consistency. However, their strong social media presence and responsive customer service show that they value their customers' opinions and strive to provide the best possible experience. If you're in Singapore and looking for a unique treat, Nasty Cookie is definitely worth checking out!